# How to use the presenter area in Continuum Learn

> In Continuum Learn, the presenter area lets presenters, admins and authors follow learners on a course: see progress and quiz and survey results, confirm attendance, sign off learners and answer questions.

The presenter area is where you follow the learners on a course while it runs. You can see who has started, how far they've got and how they did in quizzes and surveys. If a learner asks a question on a course discussion board, you answer it from the inbox.

> **Who can do this:** presenters, team admins and authors. Presenters see the courses their presenter profile is linked to. Admins and authors can also switch to every course in the team.

What you can do depends on your role:

| | Presenter | Author | Admin |
|---|---|---|---|
| How to get there | **Present** in the main menu | **Present** in the main menu | **Manage** > **Presenter area** |
| Courses on the dashboard | Courses you're linked to | Yours, or **All courses** | Yours, or **All courses** |
| **Learners** and **Results** | On your courses | Only on courses you're linked to as a presenter | On every course |
| Learner email addresses | No | No | Yes |
| **Full report** link to Manage | No | No | Yes |
| Answer and moderate questions | On your courses | On every course | On every course |

## Before you start

Sign in to your organisation's Continuum site. How you get to the presenter area depends on your role:

- **Presenters:** click **Present** in the main menu. Sign in with the account linked to your presenter profile. If you were invited by email, accept the invitation first. If you only have the presenter role, signing in takes you straight to the presenter area. If you can't see **Present**, ask your administrator to check that your profile is linked to your account.
- **Authors:** click **Present** in the main menu.
- **Admins:** go to **Manage** and click **Presenter area** in the Manage menu. The page is titled **Presenter area** for you. The **Manage** page also has a **Learner questions** tile showing how many questions are waiting.

## The dashboard

The dashboard has three sections:

- **My courses** lists each course you present, how many learners are enrolled, and a **Draft** label if it isn't published yet. Each row has links to **Learners**, **Results** and **View course**. Use **Search courses** to find one by name. Long lists are split into pages, with **Previous** and **Next** at the bottom.
- **Upcoming sessions** shows your online and live sessions in the next 30 days, with the date, topic, course and an **Open** link.
- **Questions** shows how many questions are unanswered, with an **Open inbox** button.

The menu under the header has two items: **Dashboard** and **Inbox**.

### My courses or all courses (admins and authors)

Admins and authors see a **My courses** / **All courses** switch at the top. **My courses** shows the courses you're linked to as a presenter. **All courses** shows every course in your team, and marks the ones you're linked to as **Linked**. If you aren't linked to any course, the dashboard opens on **All courses**.

The switch applies to the inbox too: on **All courses**, it lists questions from every course with a discussion board.

Authors see **Learners** and **Results** only on courses they're linked to as a presenter. On other courses, the row shows the course without those links.

![The presenter dashboard for an admin, switched to All courses, with a search box and Learners, Results and View course links for each course](https://cont-resilient.jwdev.tech/images/help/presenter-area/05-admin-all-courses.png)

![The presenter dashboard with My courses, Upcoming sessions and Questions sections](https://cont-resilient.jwdev.tech/images/help/presenter-area/01-dashboard.png)

## See your learners

Click **Learners** next to a course. The table lists each enrolled learner with:

| Column | What it shows |
|---|---|
| **Name** | The learner's name. Use **Search by name** to find someone. |
| **Enrolled** | When they enrolled. |
| **Progress** | A progress bar and percentage. |
| **Last activity** | The last time they were in the course. |
| **Status** | **Not started**, **In progress** or **Completed**. |

For privacy, presenters see names and progress only. Email addresses and other personal details aren't shown. If you need those, ask your administrator.

Admins also see each learner's email address, plus a **Full report** link. It opens the course's results page under **Manage > Reporting**, which has downloads, live session attendance and certificate actions. See [How to track learner progress and results](https://cont-resilient.jwdev.tech/help/reporting).

Use the **Results** button at the top right to switch to results, and **Back to dashboard** to return.

![The learner list for a course showing enrolment date, progress, last activity and status](https://cont-resilient.jwdev.tech/images/help/presenter-area/02-learners.png)

## Confirm attendance

For in-person courses, the learner table has an **Attended** column. Click **Confirm attendance** next to a learner once they've come along. The button changes to an **Attended** label with an **Undo** button, in case you marked the wrong person.

Marking attendance matters because certificates for in-person courses wait for it. Once you confirm it, a learner who has finished everything else gets their completion email and certificate.

This column only appears for in-person courses.

## Sign off learners

Some courses need an assessor's sign-off before the certificate is issued. When a course does, a **Sign-off** column appears.

1. Click **Sign off** next to the learner.
2. Type an optional note, then confirm. Cancel if you've changed your mind.
3. The row shows **Signed off**. Hover over it to see who signed off.
4. To reverse it, click **Undo sign-off**.

Signing off doesn't complete the course by itself. If the learner has already finished everything else, their certificate is issued immediately. Otherwise it follows once they finish.

If you don't see a **Sign-off** column, the course doesn't require it.

## Check quiz and survey results

Click **Results** next to a course. You see a summary of each quiz and survey in the course, and the course rating learners gave when they finished. The figures are totals across learners, so they show how the group did on each question.

![Survey results for a course, with response counts and a bar for each answer option](https://cont-resilient.jwdev.tech/images/help/presenter-area/03-results.png)

If nothing has been answered yet, you'll see **No quiz or survey results yet.**

## Answer learners' questions

If your administrator has turned on the discussion board for a course, learners can ask questions on it. You get an email when a new thread starts on a course you present.

1. Click **Inbox** in the menu. By default it shows **Unanswered** questions. Use **Answered** or **All** to see the rest.
2. Use the **Course** list to look at one course. The number beside each course is how many questions are waiting.
3. Click a question to read it on the right, then type your answer under **Write a reply** and click **Reply**.

A question is **Unanswered** until a staff member has replied, it has an accepted answer, or it is locked or hidden. Once you reply, it leaves the unanswered list.

![The presenter inbox listing two unanswered questions, with the course filter and status buttons](https://cont-resilient.jwdev.tech/images/help/presenter-area/04-inbox.png)

From the three-dot menu on a thread or reply you can also:

- **Pin** or **Unpin** a thread;
- **Lock** or **Unlock** it, which stops learners replying;
- **Hide** or **Unhide** a thread or reply;
- **Mark as answer** on a helpful reply.

Learners can edit their own posts for 15 minutes. Anything after that is yours to moderate. Your posts show a **Presenter** badge, or **Staff** if you're an admin or author.

Emails are limited so they don't flood your inbox. After five discussion emails in an hour, the rest arrive together in one digest. Links in the emails take you to the inbox.

## Look through a course

Click **View course** to open a course as a learner would see it.

- **Presenters, admins and authors:** on a course you aren't enrolled on, Continuum treats you as an observer. You can read everything and try quizzes and surveys, but your answers aren't saved and you won't appear in results, get a certificate, or be marked complete. This includes the preview in **Create**. If you enrol yourself on a course, you're treated as a normal learner on it.

## Frequently asked questions

### Why don't I see a course I teach?

As a presenter, you only see courses your presenter profile is linked to. Ask your administrator to add you under the course's **Presenters** setting. Admins and authors can switch to **All courses**.

### I'm an author. Why can't I open Learners or Results?

Authors can see every course on the dashboard and answer questions, but learner lists and results are only open to admins and to the course's presenters. Ask an admin to link you as a presenter on the course.

### Why can't I see learners' email addresses?

For presenters and authors, the presenter area only shows names and progress, to protect learners' privacy. Admins see email addresses here and in **Manage > Reporting**.

### I can't see the Attended column.

It only appears for in-person courses. For other courses, attendance isn't recorded here.

### Can I change a course?

No. The presenter area is for following learners and answering questions. Course changes are made by your administrator or an author.

### Does looking at a quiz as a presenter affect results?

No. When you try quizzes and surveys on a course you aren't enrolled on, nothing is saved. This applies to presenters, admins and authors alike, so learners' results are never affected. If you want to try the whole journey and have it recorded, enrol a test learner account instead.