# How to create a survey in Continuum Learn

> In Continuum Learn, you build a survey once under Create > Surveys, place it inside a lesson or ask it when a learner finishes a course, then read the results and export them to CSV.

Surveys let you ask learners questions and see the answers in one place. You build a survey once under **Create > Surveys** and then use it wherever you need it:

- **inside a lesson**, using the **Survey** block in the course builder;
- **when a learner finishes a course**, as the course's completion feedback;
- **on its own**, through a direct link you can share.

Every response, wherever it came from, lands in the same results page.

> **Who can do this:** team admins and authors build surveys. Admins see results under Create and in Manage reporting. Presenters see results for their own courses in the presenter area.

## Create a survey

1. Go to **Create > Surveys** and click **New survey**.
2. On the **Details** tab, give it a **Title** and an optional **Description**. Learners see both before they start.
3. Leave **Active** switched on. An inactive survey can't be answered anywhere.
4. Click **Save Changes**.

![The Surveys list in Create with the New survey button](https://cont-resilient.jwdev.tech/images/help/surveys/01-list.png)

## Add questions

Open the **Questions** tab. The list of questions is on the left, and the selected question's settings are on the right.

- Click **Add question**, choose its **Kind** and type the question.
- Tick **Required** if learners must answer it before moving on.
- Click **Add info slide** to add a page of text between questions, for example an introduction or a section heading.
- Use the arrows to reorder questions.

![The survey question editor with a Likert question selected](https://cont-resilient.jwdev.tech/images/help/surveys/02-questions.png)

### Question types

| Kind | Use it for | Options |
|---|---|---|
| **Choice** | Picking from a list | Your answer options; **Allow multiple answers** |
| **Text** | Free-text comments | **Multi-line**, **Placeholder**, **Max length** |
| **Rating** | "How would you rate…" | **Scale** of 5 or 10; **Stars** or **Numbers**; min and max labels |
| **Likert** | Agree/disagree statements in a grid | Your **Statements**; a 3, 5 or 7-point **Labels** set |
| **NPS** | "How likely are you to recommend…" (0–10) | Min and max labels |

Click **Preview** at any time to try the survey exactly as a learner will see it.

### Settings

On the **Settings** tab:

- **Allow re-submission**: learners can answer again, and their new answers replace the old ones. Leave it off for one-time feedback.
- **Start button text**, **Thank-you title** and **Thank-you message**: change the wording learners see before and after the survey.

## Put a survey inside a lesson

1. Open the course in the builder and go to the lesson.
2. Add the **Survey** block (in the Knowledge category).
3. In the block's settings, choose the **Survey** from the list.
4. Decide whether it's **Required to complete this lesson**. When this is on (the default), the lesson doesn't count as complete until the learner submits the survey.
5. Optionally change the **Button text** and colours.

The same survey can sit in as many lessons and courses as you like. Results show which course each response came from.

![A Survey block in a lesson, showing the survey title, description and start button](https://cont-resilient.jwdev.tech/images/help/surveys/03-block.png)

## Ask for feedback when a course is finished

Every course can prompt learners for feedback the moment they complete it. Open the course, click **Settings**, go to the **Access** tab and find **Completion feedback**:

- **Basic rating** (the default for every course): a 5-star rating plus an optional comment box.
- **Specific survey**: show one of your surveys instead. Choose it from the list.
- **Off**: no prompt.

The prompt appears once, straight after the learner finishes the final lesson. If they choose **Later**, a **Give feedback** button stays on the course page so they can come back to it. It never appears while you're previewing a course as an admin.

If the chosen survey is later made inactive or deleted, the course falls back to the basic rating, so learners always see a working prompt.

![The Completion feedback setting in course Settings, set to Specific survey](https://cont-resilient.jwdev.tech/images/help/surveys/04-completion.png)

## Share a survey on its own

Once a survey is saved, the **Where it's used** panel on its page shows:

- **Learner link**: a direct link to the survey. Click **Copy** and send it in an email or post it in a lesson. Learners need to be signed in to your Continuum site to answer.
- **The number of responses**, with a link to the results.
- **Completion survey for**: every course that uses it as completion feedback.

## Read the results

Click **View results** on the survey page, or **Results** from the survey's menu on the list page.

- Filter by **source** (**All**, **Lessons**, **Completion** or **Standalone**) and by **course**.
- Choice, rating, Likert and NPS questions are summarised as bar charts with totals. Text answers are listed in full.
- Click **Download CSV** to get every response, one row each, for analysis in Excel or Google Sheets.

![Survey results with the source and course filters and a rating chart](https://cont-resilient.jwdev.tech/images/help/surveys/05-results.png)

Results also appear per course under **Manage > Reporting**, in the course's results page. That view shows the **Course rating** from the basic feedback prompt alongside any survey responses for that course. Presenters see the same panel for their linked courses.

## Frequently asked questions

### Are responses anonymous?

No. Each response is linked to the learner who gave it, so you can follow up. Tell learners this in the survey description if it might affect their answers.

### Can I edit a survey after people have answered?

Yes. Rewording a question is safe. If you remove a question or change its kind, earlier answers to it stay in the CSV but may no longer be summarised alongside new ones. For a big change, create a new survey instead.

### What's the difference between the basic rating and a survey?

The basic rating is one 5-star question and a comment, set up automatically on every course. A survey is anything you build yourself. Both show up in course reporting.

### Can a learner skip a survey in a lesson?

Only if you switch off **Required to complete this lesson** in the block settings, or leave individual questions not required.

### Will surveys work in SCORM exports?

No. Answers are stored on your Continuum site, so in a SCORM export or an embedded course the Survey block shows a short note saying the survey is available in the online version of the course. For SCORM courses running in another LMS, use that LMS's own feedback tools, or send learners the survey's **Learner link**.